E-Commerce License

How To Start E-Commerce in UAE

With nearly half the world’s population expected to become web users by 2020 the internet economy is set to provide companies with an important source of growth.

UAE has made major efforts to establish itself as an e-commerce hub, and according to a study carried out by UAE Media City-based Madar Research Group in late 2002

In the Middle East, the web effect is no less dramatic. For example, 42 per cent of UAE shoppers accessed the internet for online shopping in 2012, up from 33 per cent in 2010 according to a survey by MasterCard

The e-commerce trends here are no different. New players are setting ablaze the trail for e-tailing.

PayPal is coming on big in the GCC . In fact, according to Arab Advisors Group, the value of e-commerce related transactions is about $11 billion a year in the Middle East. With the growth of broadband in the region and improvements in logistics, security of transactions, payment execution and technology speed, we expect the online space to continue to flourish.

Building and distributing a successful brand in the Internet era is about addressing the new behaviors of an evolving customer base. Looking to the future, the discussion has to shift from e-commerce vs. offline commerce to an integrated model.

For the consumer, some things remain the same irrespective of whether the talk is about online or offline retail. Customers still want to buy trendy products at great prices, they still value good service, and they continue to desire brands that understand their life interests.

Increasingly, consumers are making the final purchase through a series of online and offline experiences. Online, they share information, validate their friend’s choice, research, learn and develop a point of view. Offline they often look at and feel the product, comparing it with some brands and associating it with others.

It is a mixture of these experiences that drives the consumer to his or her final purchase decision and brands of the future must take both into consideration. Finding the right strategy for this online versus offline dynamic will be key to the success of future brands and e-tailors.


  1. To form a web-based company, you will need a License from the Department of Economic Development (DED).
  2. If you are looking to setup within a free zone, the license will have to be acquired from the relevant free zone authority
  3. The type of license issued will depend on the nature of your online business

Office space:

Depending on the nature of the business, you should also consider setting up a physical office. UAE-based company must have physical office space to be considered legal

Website development:

To set up an online business, you naturally need to prepare a website The following steps need to be taken when establishing your web presence:

Registering a domain name:

  1. You will need to choose and register a domain name.
  2. This is the name or address you use for your website (often the company’s name).
  3. A number of companies in the UAE offer domain name registration services. In order to acquire you can search it out on Google which is the best one available.

If you are an online shopping portal, there are a few additional factors to consider:

Online payment gateways:

If you are selling products online (whether tangible or intangible) you need to set a Secure Payment Gateway Options include credit card payment, cash on delivery and pre-paid card systems such as PayPal.

Import/export requirements:

If you are importing products from outside the country and selling them online to the UAE market, the business has to be registered with the relevant emirate’s ports and customs authority, and receive an importer’s code. A customs duty (often 5%) is applicable to goods being imported.

Businesses established within a free zone are exempt from customs duties if they are selling their products/services within the free zone or outside the country. However, if they are selling to the UAE market (outside the free zone), the customs duty has to be paid and a local commercial agent has to be appointed.

We can help you in Setting up your Ecommerce Business in UAE

E‐Commerce License Cost in UAE

Allows the clients to sell products and collect payments online.

Option 1 Option 2 Option 3Option 4

Full Payment Package

0 visa 

Full Payment Package 

1 Visa 

Full Payment Package 

3 Visas

Full Payment Package

6 Visas 

15,500 AED First Year 

Renewal 11,500 Yearly 

22,100 AED First Year 

Renewal 18,100 Yearly 


25,300 AED First Year 

Renewal 21,300 Yearly 

30,100 AED First  Year

Renewal 26100 Yearly 

E-Commerce License - 12* Month Installment Plan

Total Cost

Business Setup ( Initial Payment)Package Includes
1st Month Installments2,670AED
Consultancy Fee (We will provide all pro work for one year )5,000 AED
Name Approval135 AED
 7,719 AED
2nd month onwards only 2,670AED /per month
VISA Cost Per Person ( 02 years)
Entry permit 4,000 AED
Medical + Emirates id700 AED
Total4,700 AED
    • Eligible to get 2 Visas
    • Can Sponsor family
    • Business Setup in less than 2 days 
    • Trade License
    • Flexi Desk  Office + Lease Agreement
    • Establishment Card
    • Business Bank Account
    • Free Electricity / C / Furniture / Sign Board
    • No capital Required
    • No Sponsor Required
    • 100% Ownership
Partnership ‐ FZC Legal Documents AED 500/-  ( If adding Partner)
Emirates ID


Medical Included 
Visa PastingIncluded 
StepsActivity Payment
(Step 1)If you can visit us in morning hours ( 9 – 11 am ) … we can establish your company and issue below document In 3 days 




  • Trade License
  • Lease agreement
  • Receipt vouchers

We will apply for your establishment card on same day

7,719 AED
(Step 2)We will receive your establishment Card




( Duration - Approx.10 working days)

(Step 3)Once we receive your establishment card we will apply for your visa / Entry permit




( Duration – Approx. 3 days )

4,000 AED
(Step 4)You can enter country using above entry permit and then need do the medical and emirates ID




(Duration - Approx. 2 days )

750 AED (Approx.)
(Step 5)Visa Pasting Required below documents form you




  • Original Entry permit
  • Medical Report
  • Emirates ID Form
  • 4 passport size photographs on white background

( Duration 3 days )

(Step 6)You can apply family visa. Cost will be as follows




  • Refundable Deposit 3,000 AED per Person
    • Visa Fee - 650 AED per person
    • Visa Stamp – 650 AED per person
    • Medical & Emirates ID 650 approx.




Required Documents to start your New Company
    • Passport Copy
    • Visa Page Copy
    • Passport Size Photograph
    • 4 Company Names
    • 11 postdated Cheques ( any UAE Resident visa holder Can provide Cheques on behalf of the owner if owner does not have his own cheques )
    • 3 Months Bank Statement